Effective Date: March 25, 2026

At Sanjeevi Organics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. INFORMATION WE COLLECT

We may collect the following types of information when you interact with our website:

a) Personal Information

• Full Name 
• Email Address
• Phone Number
• Delivery Address
• Payment Details (processed securely via third-party payment gateways)

b) Non-Personal Information

• Browser Type and Version
• IP Address
• Pages Visited and Time Spent on the Website
• Referring URLs

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To process and fulfil your orders.
• To send order confirmations, shipping updates, and delivery notifications.
• To respond to customer queries and provide support.
• To improve our website, products, and services.
• To send promotional offers or newsletters (only if you have opted in).
• To comply with legal obligations.

3. SHARING OF INFORMATION

Sanjeevi Organics does not sell, trade, or rent your personal information to third parties. We may share your data with:

• Delivery partners (only name, address, and contact number for shipping purposes).
• Payment gateway providers for secure transaction processing.
• Legal authorities, if required by law.

4. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your payment information is encrypted and processed by PCI-DSS compliant third-party gateways. We do not store your card or banking details on our servers.

5. COOKIES

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website.

You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

6. THIRD-PARTY LINKS

Our website may contain links to third-party websites. Sanjeevi Organics is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. CHILDREN’S PRIVACY

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal data, we will delete it immediately.

8. YOUR RIGHTS

As a customer, you have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us at Sanjeevidurairaj@gmail.com.

9. RETENTION OF DATA

We retain your personal data only for as long as is necessary to fulfil the purposes outlined in this policy or as required by applicable laws and regulations.

10. CHANGES TO THIS PRIVACY POLICY

Sanjeevi Organics reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

11. CONTACT US

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Sanjeevi Organics

Address: Plot No. 7, Marani Main Road, Chettikulam Post, Madurai, Tamil Nadu, India

Phone: 9620709958

Email: Sanjeevidurairaj@gmail.com